compensation: Starting rate $12+ depending on experience with room to grow. employment type: full-time
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Tropical Villas of Venice Beach are vacation rentals on "The Island.” We are a small family-run business looking for an experienced and detailed oriented person for cleaning our ten villas. In addition there will be ample opportunities to work in other areas as you assist in the day-to-day operations and management of our property. We offer 30+ hours weekly and competitive compensation.
Core responsibilities include;
• Clean guest rooms according to standards, including sweeping, mopping, scrubbing, and vacuuming.
• Wipe down furniture and fixtures; dust furniture, walls and equipment.
• Change bed linens and replace towels and other amenities.
• Daily laundering of towels and other items as needed..
• Clean bathrooms and kitchens, ensuring a sanitary environment.
• Check for proper operation of all guest room equipment, including televisions, cooling system, hair dryers, etc. Ensure all is in good working order prior to each day. Report any deficiency to the appropriate personnel to repair.
• Ensure all guest rooms are secure at all times. This includes checking for proper operation of guest room doors and locks.
• Process guest items left in rooms according to lost and found policy.
• Report needed repairs of unsafe conditions to supervisor.
• Report any items requiring maintenance immediately.
• Follow procedures for team cleaning and self-inspection programs.
• Maintain linen and supplies in a neat and organized fashion and keep well stocked.
• Maintain security of equipment, keys and supplies issued each day.
• Greet guests upon interaction with a warm and friendly greeting.
• Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken. Follow up to ensure guest satisfaction.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction.
• Must have a positive attitude at all times.
• Provide a professional image at all times through appearance and dress.
•Prior cleaning experience is required. References must be provided.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers